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Installation / Design

Ashwell Biomass offer a complete hydronic consulting design to ensure that the biomass boiler is appropriately sized and integrated into a new or existing heating system. The sizing and integration of the system is crucial to providing a good quality and efficient installation



Full Engineering Facility

As a long established manufacturer, Ashwell Biomass have in-house engineering skills and facilities to design and manufacture a comprehensive range of bespoke steel fabricated products, each tailor made to provide a best practice solution for our customers. Fuel bunkers and fuel feed systems to suit individual project requirements are readily available.



Boiler House CAD Layouts

A computer aided design (CAD) system is used to design a boiler-house layout offering optimum performance while giving consideration to future maintenance requirements of the boiler and associated equipment. Factors to incorporate are access for fuel delivery, sizing of the boiler to meet output required, sizing of the fuel storage to ensure efficient operation and design of the fuel feed system.

Containerised Plant Rooms

The Ashwell Biomass Bio Heat Cabin offers a complete cost effective biomass boiler house and fuel store solution ready to off "plug in and go."

The Ashwell Biomass Bio Heat Cabins are complete boiler houses incorporating boilers, pumps, pipework, fuel stores and electrical connections. A full range of biomass boilers are offered in the Ashwell Bio Heat Cabin, each one bespoke to the customer’s requirements. Externally, a range of decorative wood or steel claddings in a comprehensive range of colours to blend into any situation are available.

The Ashwell Biomass Bio Heat Cabin offers a cost effective biomass solution with shorter lead times and lower costs for planning. As only a concrete plinth is required, they are a low cost alternative to expensive permanent building costs.

More about bio heat cabins

Servicing and Maintenance Contracts

Biomass boilers are specialist pieces of equipment which need to be serviced by specialist engineers to ensure prolonged economic life and efficiency. We are able to service and maintain not only Ashwell Biomass supplied wood pellet, chip or log boilers, but any biomass boiler installation.

All Ashwell Biomass service and commissioning engineers offer the highest level of experience and are fully trained on wood pellet, wood chip and log boiler installations.

Summer service
A visit during the summer period when the boiler will need to be switched off 24 hours prior to the visit. Work includes:

  • Internals within the heat exchanger are thoroughly inspected and cleaned. All airway ports, primary and secondary are cleared of carbon build up.
  • Boiler and bunker feed screws are examined and cleaned where necessary.
  • Geared motor units, seals and bearings checked and greased where necessary.
  • Inspection of anti-burn back protection/safety equipment.
  • Inspection of automatic ignition system.
  • Electrical inspection of boiler connections and control panel.

Upon completion a service report will be issued and notification of any remedial work required.

Winter service
A visit during the winter period, carried out whilst the boiler is operating. Work includes:

  • General inspection of the boiler
  • General inspection of associated feeding equipment
  • A flue gas analysis to report on the efficiency of the boiler during working conditions.

Upon completion a service report will be issued with data attached and notification of any remedial work required.

Call outs
Breakdowns can usually be attended by our experienced diagnostic engineers within 48 hours. Priority call outs are usually attended within 24 hours. All workmanship is guaranteed for 12 months.

Service and maintenance Agreements

Ashwell Biomass offers the following levels of service agreements for biomass boilers.

Silver Package
Our Silver Package includes a summer service only. Prices from £400

Gold Package
Includes both a summer and winter service. Prices from £700

Platinum Package
An annual maintenance contract which includes a summer and winter service plus priority call out for up to two breakdowns during the year covering labour only. Prices from £1,300

Platinum Plus Package
An annual maintenance contract which includes a summer and winter service plus priority call out for unlimited* breakdowns during the year covering labour only. Prices from £2,000

(*subject to terms and dependent on boiler age, make, etc)

Full B.M.S. Building Energy Management

Integrated management systems are available on some of the Ashwell Biomass supplied boilers to ensure ease of monitoring of the heating system through a separate control panel. Each BMS is designed specific to the customer’s requirements. These can include a remote access facility to allow on line connection to the control panel to easily identify issues without physical attendance within the boiler room.



Unrivalled After Sales Service & Technical Support

Our experienced staff offer ongoing support to ensure client staff are trained to maximise the benefits of their heating system. Support is offered either by phone, email or attendance on site.

We are approved after sales providers for D'Alessandro and Komforts boilers, with whom we have a UK exclusivity agreement.